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IT Team Lead
Reveloop Tech Systems logo

IT Team Lead

Reveloop Tech Systems Visit website

Full-time Expires In -2 weeks Kampala Duty Station - Kampala Bachelor's Degree 7 years experience IT Management
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Job Details

Reveloop Tech Systems is searching for experienced candidates for the position of IT Team Lead to join its growing team in Kampala. The role provides technical leadership and strategic direction for a team of engineers across monitoring, infrastructure, and deployment pipeline automation, managing 24x7x365 production environments. The position is full-time based in Kampala. Work Hours: 8.

Key Duties and Responsibilities

  • Provide technical leadership and strategic direction for a team of engineers across monitoring, infrastructure, and deployment pipeline automation
  • Lead Linux system administration including troubleshooting, performance tuning, and patch management across server environments
  • Diagnose and resolve complex network issues spanning DNS, firewalls, load balancers, VPNs, and LAN/WAN configurations
  • Manage on-call rotations and escalation procedures to sustain a 24x7x365 production environment with minimal downtime
  • Drive continuous improvement of internal processes and self-service tooling to reduce toil and increase operational efficiency
  • Oversee CI/CD pipeline design, release management, and environment consistency across development, staging, and production
  • Support team members' personal and career growth through active coaching, mentoring, regular 1:1s, and skill-aligned opportunities
  • Champion DevOps and SRE best practices including infrastructure-as-code, observability, and blameless incident post-mortems

Qualifications, Skills and Requirements

  • BS/MS in Computer Science (or 7+ years' experience) with proven success leading teams of 5+ engineers
  • Experience with Proxmox VE, KVM management and cluster configuration
  • Knowledge in Routing & Switching (OSPF/BGP/PBR), Site-to-Site VPNs, and SD-WAN for multi-ISP/multi-site failover
  • Management of Microsoft Azure (IaaS/PaaS) and Microsoft 365 (Exchange, SharePoint, Entra ID)
  • Proficiency in Linux/Windows OS and scripting via Python, Shell, Ruby, or Perl
  • Deployment and tuning of Wazuh (SIEM/XDR) for threat detection, FIM, and vulnerability assessments
  • Administration of cloud and on-premises telephony, specifically 3CX and 8x8