Sales Engineer

Job Details

The Sales Engineer will establish and grow the Pumping Solution markets, System Business focused on mechanical and electrical aspects of Water/Wastewater/Building Services, Energy/Mining and Process industry related business. The role is full-time based in Kampala, Uganda. The incumbent will contribute to profitability and success of the business unit in line with strategies, policies and procedures and be responsible for overall direction, coordination, implementation, execution, control and completion of specific Fluid System projects. The role requires providing high level customer service related to product sales to increase sales margins in line with budget and exceed targets. Salary is not disclosed.

Key Duties and Responsibilities

• Apply knowledge of both theoretical and practical aspects of Pumping Systems
• Respond to and follow up sales enquiries using appropriate methods and advise clients on best suited pumps for project or installation on site
• Produce quotations including follow up, process orders and provide client updates on progress
• Record, analyse, report and administer according to systems and requirements
• Attend regular client/dealer visits in region necessary to perform duties and aid business development
• Optimise quality of service, business growth and customer satisfaction and maintain and build customer relationships through enhanced communication and ethical sales methods
• Comply with and enforce all company policies and procedures and carry out duties in manner which conforms to current Health and Safety legislation
• Lead planning and implementation of projects and carry out all other reasonable tasks as delegated

Qualifications, Skills and Requirements

• Degree in Mechanical/Electrical Engineering / Pump Courses; qualification in project management or equivalent is an advantage
• Knowledge of both theoretical and practical aspects of Pumping Systems
• Direct work experience in project management capacity and leading planning and implementation of projects
• 3 to 5 years experience in a professional sales role in engineering (minimum 3 years required)
• Computer literacy / SAP experience preferred
• Articulate in English with excellent telephone etiquette and people skills
• Sound knowledge of company's products (pumps and valves) including experience in component identification will be an added advantage
• Strong commitment to customer care